Privacy and Cookies Policy

‍Last updated: 1/3/2026

Welcome to Relover edit, your curated discovery platform for second-hand fashion. We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and share your data—covering requirements under:

• GDPR (General Data Protection Regulation – EU)
• CCPA (California Consumer Privacy Act – USA)
• ePrivacy Directive (EU Cookie Law)
• AI transparency obligations (including under GDPR Article 22 & EU AI Act)‍

1. Who We Are

Relover edit is operated by Catalyst 4 Good SL; C/Bretón de los Herreros, 38; 28003 Madrid, Spain.
We are the data controller for your personal data.

For privacy questions or to exercise your rights, contact:
📩 [email protected]

 

2. What Data We Collect

We collect the following types of data:

a. You Provide

• Name, email address
• Login credentials
• Style preferences, size filters
• Communications or feedback

b. Automatically Collected

• IP address, device type, browser
• Pages visited, clicks, time on site
• Cookies and other tracking technologies

3. Why We Collect Your Data

We collect and process your data for the following reasons:

• To operate your account and the platform
  • Legal basis (GDPR): Performance of a contract
  • CCPA category: Identifiers (e.g. name, email)
• To personalize your experience and recommend second-hand fashion items
  • Legal basis (GDPR): Legitimate interest
  • CCPA category: Internet or electronic activity data (e.g. browsing behavior, preferences)
• To send marketing communications, updates, or newsletters (only if you opt-in)
  • Legal basis (GDPR): Consent
  • CCPA category: Identifiers
• To analyze usage and improve the platform’s performance
  • Legal basis (GDPR): Legitimate interest
  • CCPA category: Usage data
• To comply with legal obligations (e.g. security, fraud prevention, data retention laws)
  • Legal basis (GDPR): Legal obligation
  • CCPA category: Identifiers and technical data

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4. Use of AI and Automated Decisions

Relover uses artificial intelligence (AI) and automated systems to:

• Recommend products based on your preferences and behavior
• Generate outfit inspiration
• Improve platform search and personalization

These systems are designed to enhance your experience and do not make legally binding or financially impactful decisions.

You have the right to:

• Know when AI is used
• Request human intervention
• Opt-out of automated decision-making (where applicable)

📩 To exercise this right, email [email protected]

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5. Cookies & Tracking

We use cookies and similar technologies on Relover edit to enhance your experience. Here's how we use them:

• Strictly Necessary Cookies
  • These enable essential platform features like login, navigation, and secure access.
  • These cannot be disabled.
• Preference Cookies
  • These remember your choices such as preferred size filters, language, and display settings.
• Analytics Cookies
  • These help us understand how users interact with the platform, such as which pages are visited and for how long.
  • Tools like Google Analytics may be used for this purpose.
• Marketing Cookies
  • These enable us (or partners) to show you relevant ads or measure the performance of marketing campaigns.
  • Examples include Meta Pixel or Google Ads cookies.
• Cookie Consent

Cookie Consent

On your first visit, we’ll ask for your consent for non-essential cookies. You can:

• Accept all
• Customize preferences
• Reject all except necessary cookies

You can change your choices any time via our [Cookie Settings].

CCPA Notice

Relover does not sell personal information, but some third-party cookies may qualify as "sharing" under CCPA. California users may opt out via: Do Not Sell or Share My Personal Information

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6. Who We Share Your Data With

We never sell your data.

We may share it with:

• Cloud hosting and infrastructure providers
• Analytics and personalization tools
• Reseller partners (only when necessary to fulfill user actions)
• Legal authorities (if required)

All partners are bound by data protection agreements.

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7. International Transfers

Your data may be stored or processed outside the EU. When this happens, we ensure appropriate safeguards:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions (where applicable)

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8. Your Rights

Under GDPR (EU)

You may:

• Access, correct, or delete your data
• Withdraw consent at any time
• Object to processing or request restriction
• Request data portability
• File a complaint with your local Data Protection Authority

Under CCPA (California)

You may:

• Request details on what personal info we collect
• Request deletion of your data
• Opt-out of data “selling” or “sharing” (we don’t, but third-party cookies may count)
• Not be discriminated against for exercising your rights

📩 To make a request, email [email protected] with subject line: "Privacy Request"

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9. How Long We Keep Your Data

We keep your data only as long as necessary:

• While you have an account
• To comply with legal obligations
• For analytics (only in anonymized form after a period)

Inactive accounts may be deleted after 24 months.

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10. Data Security

We implement industry-standard safeguards including:

• Encrypted data storage
• Access control measures
• Regular security audits

11. Updates to This Policy

We may update this Privacy & Cookies Policy from time to time. If changes are significant, we’ll notify you via email or in-app message.

Last update posted: Mar 1, 2026

 

12. Contact

Have questions, concerns, or requests?

[email protected]
Catalyst 4 Good SL

C/Bretón de los Herreros, 38

28003 Madrid

Spain